Learn more about Matt and his work
By challenging the traditional models of sales, service, and customer experience management, Matt Dixon offers business leaders a radically different formula for addressing their top priorities: winning, keeping, and growing customers.
Global Authority on Sales, Customer Service, and Customer Experience
Matt Dixon is one of the world’s foremost experts in sales and customer experience.
Known for his ground-breaking research, Matt Dixon is a frequent contributor to Harvard Business Review and is the author of some of the most important business books of the past decade. He is a founding partner of DCM Insights, a boutique consultancy that uses data and research-backed frameworks to help companies attract, retain and grow their customers.
We had over 40+ speakers at our event and Matt rated the highest by our executive audience. He’s mastered the science and art of selling and is able to deliver his message in an engaging and clear fashion.
Transforming Sales, Services and Customer Experience on a Global Scale.
Matt Dixon is the author of four Amazon and Wall Street Journal best-sellers translated into more than a dozen languages and sold more than half a million copies worldwide.
Matt was great. He took the time to meet with each of our sales groups, International/North America to get a feel for how each group works and tailored his sessions around each group. He asked great questions of our leadership and was very engaging. We would definitely have him back!
